Schonberger, Richard J.

Building a Chain of Customers: Linking Business Functions to Creat the World Class Company Schonberger, Richard J. 1990 OPERATION MANAGEMENT CUSTOMER-FOCUSED PRINCIPLES SCHONBERGER RICHARD J. 1997 Operations management Schonberger, Richard J. 1994 Operations management Schonberger, Richard J. 1981 Operations management: customer-focused principles Schonberger, Richard J. 1997 World class manufacturing casebook ,implmenting jit and tqc Schonberger, Richard J 1987