Structural change and economic development
the role of the service sector
Related catalogue records
Structural change and economic development: the role of the service sector
Gemmell, Norman
Services marketing
Zeithaml, Valarie A.
Cases in total quality management
Heizer, Jay
Understanding services management
edited by William J. Glynn and James G. Barnes
Plant and service tours in operations management
Schmenner, Roger W.
Services marketing
Zeithaml, Valarie A.
Service management
Fitzsimmons, James A.
Principles of service marketing and management
Lovelock, Christopher H.