PakCat catalogue record World class quality using design of experiments to make it happen By Bhote, Keki R. Bibliographic details ISBN0814404278 PublisherAmerican Management Association Publication placeNew York Publication year2000 Edition2nd ed. LanguageEnglish Material typeBook Physical descriptionxxiv, 487 p. Additional authorsBhote, Adi K. SubjectsQuality control, Process control, Experimental design.