PakCat catalogue record Operations management a strategic approach By edited by Alison Bettley, David Mayle and Tarek Tantoush Bibliographic details ISBN1412919029 PublisherSAGE Publications Publication placeLondon Publication year2005 LanguageEnglish Material typeBook Physical descriptionxi, 313 p. Additional authorsBettley, Alison. Mayle, David. Tantoush, Tarek. Open University. SubjectsProduction management., Process control., Organizational change