PakCat catalogue record

Customer satisfaction

practical tools for building important relationships

By Scott, Dru

Bibliographic details

ISBN
1560525231
Publisher
Crisp Publications
Publication place
Menlo Park, Calif.
Publication year
2000
Edition
3rd ed.
Language
English
Material type
Book
Physical description
viii, 118 p.

Subjects

Consumer satisfaction., Customer relations.

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