PakCat catalogue record

Customer Relationship Management

getting it right!

By Kincaid, Judith W.

Bibliographic details

ISBN
8177581341
Publisher
Prentice Hall PTR
Publication place
Upper Saddle River, N.J.
Publication year
2003
Language
English
Material type
Book
Physical description
xxvii, 480 p.

Subjects

Customer relations

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