PakCat catalogue record Communicate with confidence how to say it right the first time and every time . By Booher, Dianna Bibliographic details ISBN9780071770132 PublisherMcGraw-Hill Publication placeNew York Publication year2012 EditionRev. and expanded ed. LanguageEnglish Material typeBook Physical descriptionxvii, 475 p. Additional authorsBooher, Dianna . SubjectsBusiness communication., Oral communication., Interpersonal communication.