PakCat catalogue record

Service management

operations, strategy, information technology

By Fitzsimmons, James A.

Bibliographic details

ISBN
9780078024078
Publisher
McGraw-Hill
Publication place
New York
Publication year
2014
Edition
8th ed.
Language
English
Material type
Book
Physical description
xviii, 524 o.

Additional authors

Fitzsimmons, Mona J. Bordoloi, Sanjeev.

Subjects

Service industries

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