PakCat catalogue record Talking & listening keys to success with customers and co-workers. By Epstein, Laura Bibliographic details PublisherInstitute of Financial Education Publication placeChicago, IL Publication year1990 Edition1st ed. LanguageEnglish Material typeBook Physical descriptionvii, 229 p. Additional authorsInstitute of Financial Education. SubjectsBusiness communication., Interpersonal relations., Interpersonal communication.