PakCat catalogue record

Service management

operations strategy and informantion technology

By Fitzsimmons, James A.

Bibliographic details

ISBN
0072823739
Publisher
McGraw-Hill/Irwin
Publication place
Boston, Mass.
Publication year
2004
Edition
4th ed.
Language
English
Material type
Book
Physical description
xx, 587 p.

Additional authors

Fitzsimmons, Mona J.

Subjects

Service industries

Related catalogue records

Service management Fitzsimmons, James A. Service management for competitive advantage Fitzsimmons, James A. Service Management Fitzsimmons, James A. Service Management Fitzsimmons, James A. Service Management Fitzsimmons, James A. Sevice Management 4th Ed Fitzsimmons, James A. Service Management: Operations, Strategy and Information Technology 2nd ed Fitzsimmons, James A. Service management Fitzsimmons, James A.