PakCat catalogue record Implementing ISO 9001:2000 the journey from conformance to performance By Taormina, Tom Bibliographic details ISBN0130619094 PublisherPrentice Hall PTR Publication placeUpper Saddle River, N.J. Publication year2002 LanguageEnglish Material typeBook Physical descriptionxxi, 323 p. Additional authorsBrewer, Keith. SubjectsTotal quality management., Quality assurance., Quality control., ISO 9001 Standard.