PakCat catalogue record Managing performance (E-Book) international comparisons By Geert Bouckaert and John Halligan Bibliographic details ISBN0203935950 PublisherRoutledge Publication placeLondon Publication year2008 Material typeBook Physical descriptionxv, 440 p. Additional authorsHalligan, J. SubjectsBenchmarking (Management), Government productivity, Organizational effectiveness, Total quality management in government., (E-Book)