Customer relations

Customer Relationaship Management: A Strategic Approach to Marketing Mukerjee, Kaushik 2007 Customer relationship management Buttle, Francis 2019 Customer relationship management Kumar, V. 2006 Customer Relationship Management Kincaid, Judith W. 2003 Customer relationship management Kincaid, Judith W. 2003 Customer relationship management Anderson, Kristin 2002 Customer relationship management Roberts-Phelps, Graham 2001 Customer relationship management editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh 2001 Customer relationship management Galka, Robert J. Year not listed Customer satisfaction Scott, Dru 2000 Customer service Moseley, Lloyd W. 1979 Customer value management Khalid Hafiz 2005 Customer-centric marketing Cundari, Aldo 2015 Customer-centric project management Harrin, Elizabeth 2012 Customers mean business Unruh, James A. 1996 Dealing with difficult people Mannering, Karen 2008 Effect of service attributes on consumer switching behavior with mediating effect of consumer satisfaction in telecom industry Shoaib Manzoor, Muhammad 2017 Effective CRM using predictive analytics Chorianopoulos, Antonios 2016 Effects of e-service quality on consumer loyalty under the influence of word of mouth as a moderator Amreen Fatima 2016 Electronic customer relationship management eds. Jerry Fjermestad, Nicholas C. Romano 2006